Aurora Energy – GBE Scrutiny
We are in a competitive market and I think there are eight or nine energy retailers in the state operating now. Aurora is obviously the only government-owned one.
We are in a competitive market and I think there are eight or nine energy retailers in the state operating now. Aurora is obviously the only government-owned one.
And also in the broader context of the debt that's carried by Aurora and how you are managing that?
I understand that the Australian electricity regulator has approved Tas Gas to move into the retail market for electricity in Tasmania.
I would like to understand what the measure 'employee engagement' actually constitutes.
The 2023 Energy Charter Disclosure Statement notes that there were extended wait times to contact the call centre in the last quarter of 2022-23.
The 2023 Energy Charter Disclosure Statement reports that there's almost 5000 - 4758 - people on the YES Program.
With the current technology, is that technologically possible at the moment and if not, what are the kinds of barriers in the way to be able to do that?
What is the annual revenue that Aurora gets from that - whatever the daily cost is of the app and any other associated costs of the app?
Earlier this year we heard that apparently $3.6 million remained unspent of the $5 million COVID-19 customer support fund that Aurora had.
Full transcript of the Aurora Energy Pty Ltd hearings in the 2019 Government Businesses Scrutiny Committee.